Terms & Conditions
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By accessing this website or app and holding a membership, or participating in any promotional activity offered by Black Pass by FSC you agree to be bound by these Terms & Conditions. Please read them carefully before participating.
1. Eligibility
To enter any prize draw or participate in any promotional activity, you must:
• Be 18 years of age or older
• Be a resident of Australia
The Promoter reserves the right to verify eligibility and refuse entry or prize allocation where this requirement is not met.
• Provide accurate and complete personal and contact details
• Agree to these Terms & Conditions and all applicable Australian laws
Certain promotional activities, including spinning wheel promotions, may require an active subscription at the time a prize is claimed. Any such requirement will be clearly stated at the time of participation.
Black Pass by FSC reserves the right to verify the identity, age, and eligibility of any participant prior to awarding a prize.
2. How to Enter
How to Enter
• Entry is open to individuals who meet the eligibility requirements outlined in these Terms and Conditions.
• Eligible entrants may enter prize draws by holding an active paid membership. Active memberships receive automatic entries into eligible prize draws in accordance with the membership tier selected.
• The number of entries allocated by memberships will be clearly displayed on the Black Pass website or App at the time of purchase.
• Membership entries are automatically allocated provided the membership is active and the applicable membership payment has been successfully processed.
• If a membership payment fails, is declined, reversed, cancelled or refunded prior to the draw closing time, the associated entries will be deemed invalid.
• Entries are deemed received at the time payment confirmation is successfully processed through the FSC - Black Pass Website or App.
• The Promoter reserves the right to refuse, disqualify or invalidate any entry where payment is not successfully completed or where these Terms and Conditions have not been complied with.
• Entry fees are non refundable except as required by Australian law.
• All entry purchases are final and no changes can be made once the relevant prize draw has closed.
3. Prize Draws and Winner Selection
• All paid prize draws are conducted fairly and are based solely on chance.
• Winners are selected at random and no skill, judgment or other criteria influence the outcome.
• Each prize draw is independent and is not linked to any past or future prize draw.
• Draw dates and times are published on the relevant prize draw page.
Winner Selection
• Major prize winners are selected using RandomDraws (randomdraws.com.au), an independent, government certified random draw system.
• A draw certificate is issued by RandomDraws confirming the fairness and validity of each draw.
• Winners will be contacted directly using the contact details provided at the time of entry.
• If a winner cannot be contacted within a reasonable period, or is deemed ineligible, the Promoter reserves the right to conduct a redraw in accordance with applicable regulations.
4.Winner Eligibility & Entry Restrictions
• If a member wins a major prize, they will be temporarily excluded from entering further major prize draws for a period of one (1) month from the date of their win.
• This reflects that the member has participated and won within the membership period they have paid for.
• After this one-month period has passed, the member will become eligible to enter and win future draws again, within a future billing cycle.
• This approach ensures fairness across all members while allowing each member to receive value from their participation.
• All members must have an active paid membership at the time of entry and at the time of the draw to be eligible.
• Black Pass by FSC reserves the right to manage, verify, and enforce draw eligibility at its discretion to maintain fairness and integrity across all promotions.
6. Prize Values and Permits
•Prize Values and Permits
• All prizes offered by Black Pass by FSC have a retail value as advertised on the relevant prize page.
• Where required under applicable Australian state or territory laws, Black Pass by FSC will obtain and comply with any necessary trade promotion permits.
• Black Pass by FSC reserves the right to amend these Terms and Conditions to reflect any changes in prize value or regulatory requirements.
7. Winner Notification and Prize Delivery
• Winner Notification and Prize Delivery
• Winners will be notified via the contact details provided at the time of entry within 48 hours of the draw being conducted.
• Winners may also be announced on the Black Pass by FSC website, app and/or official social media platforms, unless otherwise prohibited by law.
• It is the responsibility of each entrant to ensure their contact and delivery details are accurate and up to date. Black Pass By FSC accepts no responsibility for prizes not received due to incorrect or incomplete information provided by the entrant.
• Prizes will be dispatched within 14 business days of successful winner confirmation, unless otherwise stated on the relevant prize draw page.
• If a winner cannot be contacted, is deemed ineligible, or does not respond within 14 days of notification, Black Pass by FSC reserves the right to conduct a redraw in accordance with applicable regulations.
• Prizes are not transferable, exchangeable or redeemable for cash unless required by Australian law.
8. Exclusive Rewards and Discounts
• Discount offers displayed on the Members Area/Exclusive Rewards page may be visible to the public. However, access to active discount codes is restricted to eligible users as specified, including logged in members where applicable.
• Discount offers are provided in collaboration with third party partners and are subject to each partner’s individual terms and conditions.
• All offers are subject to availability and may be amended, suspended or withdrawn at any time without notice.
• Black Pass by FSC does not guarantee the availability, quality, delivery or performance of any third party product or service.
• Black Pass by FSC accepts no liability for any loss, damage or issue arising from the use of a third party discount or offer.
9. Refund Policy
All ticket sales are final. Refunds will only be issued in the following circumstances:
• A verified technical issue resulting in a duplicate or failed entry
• Cancellation of a prize draw by Black Pass by FSC without rescheduling
• Any circumstance required under Australian Consumer Law
10. Membership Cancellations and Ticket Refunds
All ticket sales are final. Refunds will only be issued in the following circumstances:
• A verified technical error resulting in a duplicate charge or failed entry
• Cancellation of a prize draw without rescheduling
• Where required under Australian Consumer Law
Change of mind, incorrect selection, or failure to meet eligibility requirements do not entitle an entrant to a refund.
• All brand names, product names, trademarks, logos and images remain the property of their respective owners and are used for identification and descriptive purposes only.
12. Limitation of Liability
• Limitation of Liability
To the maximum extent permitted by law, Black Pass by FSC its directors, employees, contractors and affiliates will not be liable for any loss, damage, expense or injury suffered or incurred by any entrant arising out of or in connection with:
• Any technical malfunction, website outage, system error or payment processing issue
• Any theft, unauthorised access, fraud or data breach beyond reasonable control
• The use, misuse or inability to use any prize
• Any delay, non delivery or defect in a prize caused by a third party supplier
• Any act or omission of a third party associated with a prize or promotional offer
All entrants participate at their own risk.
Nothing in these Terms and Conditions excludes, restricts or modifies any rights or remedies available under the Australian Consumer Law or any other applicable legislation that cannot be lawfully excluded.
13. Changes to Terms
Black Pass by FSC may update these Terms & Conditions at any time. Updates take effect upon publication on the website.
15. Governing Law
• These Terms & Conditions are governed by the laws of New South Wales, Australia.
• By entering any promotion, entrants submit to the exclusive jurisdiction of the courts of New South Wales in relation to any dispute arising under these Terms & Conditions.